Onsite and Remote Business Services

          Business Services

Under most circumstances, Southern New England Computer Services can give you a choice between resolving a problem remotely, via the internet, or sending a technician to your location. Unlike many providers, we do not charge a premium for a visit to your home or office,  in addition to normal Rates. The optimal method will often depend on the nature of the service request, problem urgency, customer configuration and the level of involvement the user would like to have.


Business Services

  • Installation, configuration and deployment of Microsoft Windows Servers, Server 2008, 2011, 2012 in small to large business environments.

  • Managed services is the practice of outsourcing day-to-day IT management responsibilities as a strategic method for improving operations. This can include outsourcing production support and lifecycle build/maintenance activities. SNECS has reasonable Monthly / Quarterly plans to accomplish this for your company.

  • Disaster Recovery Solutions and Planning

    SNECS offers a range of data and disaster recovery solutions aimed at protecting a companies or individuals irreplaceable data. These solutions offer on site as well as off site data storage and redundant server capability to ensure operational continuity. A good backup has both Offsite and Local Nightly backups to protect from Fire/Theft/ Nature.

  • Network Planning, Design and Implementation

    Our network engineers have extensive experience with all types of network environments, enabling us to rapidly identify potential issues, and recommend cost effect solutions to ensure the ongoing reliability and performance of your network. We work with you to develop a plan, based on industry best practices, that is tailored to your unique needs and processes. We have a partnership with Danetech, Inc., a licensed installer for networking cables, and wall jacks. So you just have to tell us where you want the plugs to go, and we make the rest happen.

  • Hosted Exchange 2013 / Office 365

    Access your cloud-based email anywhere, using Microsoft Exchange, web conferencing, file sharing and Office Web Apps at a predictable low monthly cost. We have a partnership with ProProduct Web Design to offer you this service, so you just have to tell us what the email addresses and passwords will be, and we do the rest.

  • Mobile Worker Support

    Mobile devices like smartphones and tablets make it possible for employees to work anywhere, but they also introduce numerous issues. Data loss, security risks and malware are real. SNECS, LLC can help you develop an effective mobile device strategy and deploy solutions that prevent corporate data breaches, as well as effectively control device access. Also integrate shared calendars / E-mail / Files such as PDF / DOC / Excel, all on your phone.

  • Spam Filtering and Message Archiving

    SNECS, LLC offers comprehensive email security solutions that wipe out more than 99.97% of spam, viruses, worms and harmful content and attachments before they ever reach your network.

    Our Message Archiving offers easy storage, retrieval and email monitoring at an affordable price. Fully integrated with our Core Filtering and Message Continuity services, Message Archiving ensures that you can meet compliance and e-Discovery requests. This ties in with hosted exchange.

  • Security Compliance

    Many states, including Massachusetts, Rhode Island, CT have passed data protection and privacy laws that require businesses to take proactive steps to avoid data breaches. These steps include ensuring that data in transit is encrypted, all software is kept up to date with the manufacturers latest updates, use of firewalls, and maintaining a current anti-virus solution on computers as well as servers.

  • Remote Computer Support

    Employing the same technology utilized by major businesses to support remote workers, SNECS, LLC can typically control your computer remotely to resolve most issues. This approach facilitates rapid problem resolution and reduces service costs. This way we can also work after hours so we can fix the problems after you leave work, so it will be up and running by the time you are in work the next day.

  • Computer Hardware Diagnostics

    Unable to resolve a nagging issue that is impacting your ability to make effective use of your computer? Even if your system won’t boot or crashes repeatedly, SNECS, LLC has the proprietary diagnostic tools to identify the root cause and get you productive again.

  • Computer Hardware Repair

    From cracked laptop screens to computers that won’t turn on, SNECS, LLC has the technical expertise and parts on hand to get your computer up and running in a minimal amount of time.

  • Computer Software Repair

    Our trained software engineers have the skill sets and tools needed to correct applications that crash, hang, are slow or otherwise just don’t seem to run properly.

  • Virus and Spyware Removal

    Today’s virus infections range from being relatively benign, to extreme security risks that have the ability to steal personal information along with your identity. If you are experiencing pop up ads, being redirected to web sites that you did not select, or are plagued by slowness and intermittent internet connectivity, turn your computer off and call us immediately.

  • Desktop & Server Optimization

    Accumulating temp files, missing operating system updates, too little remaining disk space, rogue toolbars and unneeded processes that start on boot up. These are all symptoms that lead to performance degradation over time. Our technicians can restore your computers performance using the latest tools and industry best practices.

  • Networking

    SNECS, LLC offers a spectrum of network services that include cabling, network printer installation, router setup, network troublshooting and the deployment of appropriate security measures aimed at protecting your critical personal data.

  • Backup & Storage

    Protection of irreplaceable photos, documents and personal information is critical. Hard drives are mechanical devices that rotate at very high speeds when your computer is in use. Failure of these components is not a matter of “if” but “when”. SNECS, LLC can recommend and install a local and / or cloud based backup solution that will ensure your information survives floods, fires and / or routine hardware failures.

  • Data Recovery

    Should you find yourself in the unfortunate situation of dealing with a hard drive, USB stick and / or RAID array that was not backed up, SNECS, LLC offers a full suite of data recovery services for Mac OS, Linux and Windows based file systems.

  • Computer Upgrades

    Rather than buying a new computer, extend the life of your existing machine and improve performance by adding more memory or a larger hard drive. SNECS, LLC will recommend and install the needed upgrades to improve your productivity while minimizing the impact on your budget.

    HIPAA Compliant Techs

    SNECS, LLC  technicians help identify areas of non compliance and implement the needed corrective actions to avoid fines that can be as much as $50,000 for a first time offense. All of our techs are 100% HIPAA compliant, which is important to know if you run a medical office with patient information.