…Won’t Follow Through, Can’t Fix Things Right, and Nickel-and-Dime You For Everything That They Do?
If so, give us a call and let us show you what fast, friendly and highly responsive team can do for you!
IT Services For Home & OfficeSimplify your life in an ever-changing, technology driven world with our computer tech support.
Interested in VoIP for Your Business?
We offer a VoIP system that has a variety of features and customization options. We can setup, install and train you (and your staff) on the new phone system once the transition is complete. Call our Business Department for more details!
Why Home Clients Choose Us?
4 Big Reasons Why Residential Clients in RI, MA and CT Sign Up for Home Solutions:
1. Flat Rate Computer Repair Cost
We charge simple pricing on computer repairs to take the confusion and stress out of calling you back with a repair price.
2. Unlimited Really Means UNLIMITED!
Our Home Solutions plans include unlimited cloud backups and our “Premium” plan includes unlimited remote support! You will never have to worry about having your pictures or documents lost.
3. 48 Hour Guarantee:
We will have a qualified technician working on computer and have it back to you within 24-48 hours.
4. You Get A Professional Team, Not A “One-Man-Band”
Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they’re short staffed or too busy trying to serve all their other clients. Get computer tech support from a team dedicated to you!
Why Businesses Choose Us?
4 Big Reasons Why Businesses in RI, MA and CT Outsource Their IT Support To Us:
1. NO Long-Term Contracts
We keep our clients by delivering excellent service, not with binding, multi-year contracts that handcuff you into using us.
2. NO Nickel-And-Diming Or Fine Print
Our service agreements aren’t full of weasel clauses and exclusions; you’ll know exactly what you’re paying for and what you can expect – no “gotchas” or hidden fees.
3. 15-Minute Guarantee:
We will have a qualified technician working on and resolving your IT problem within 15 minutes or less, GUARANTEED.
4. You’ll Get A Professional Team, Not A “One-Man-Band”
Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they’re short staffed or too busy trying to serve all their other clients. Our team focuses on business computer tech support for our clients in Rhode Island, Massachusetts and Connecticut.
Paul & Nick’s promise to you!
- Proactively Eliminate Issues That Cause PC Slow-Downs and Downtime
- Dedicated Lead Engineer, No Geek Speak
- Local Support Helpdesk That’s Available 24/7
- No Long Term Contracts
- Strategy Guidance To Help You Meet Your Business Objectives
FREE 30 Minute Strategy Session
Are you completely fed up with chronic computer problems and escalating IT costs? Contact us now and schedule your FREE 30 Minute Strategy Session.
Our live helpdesk provides your business with immediate support 24 hours a day, 7 days a week. Get connected with a friendly IT professional for the computer tech support you need, when you need it!
Continuous remote monitoring prevents, identifies and resolves issues promptly so your business continues uninterrupted. Standard with all of our Managed Services for RI, MA and CT!
We offer remote computer tech support options to fix your computer with just a few clicks. Keep your network secure and functional while keeping your expenses low and always consistent.
With our retail store located in RI we have thousands of inventory items available at a moments notice if you need a replacement part ASAP. Our headquarters is located in the heart of North Smithfield.
See what other Southern New England business owners are saying about us...Testimonials from Local Business Owners
Nick Bernfeld happened to come into our office for an eye exam. While he was there he discovered we were having issues with our server. It had been down for almost two weeks causing us severe difficulties. Nick immediately showed his concern for our business and let us know he owned his own IT service company and offered to help us out. Nick assured us he could have us back up and running in 48 hours and was genuinely concerned about the welfare of our office…
I cannot recommend the SNECS team highly enough!! I was impressed from the very first moment SNECS responded to our request for a proposal. Nick, Paul and members of their team conducted a thorough on-site audit of our computer network, hardware and software. They quickly familiarized themselves with our needs, software and layout and demonstrated an immediate understanding of the challenges that we were facing. Once SNECS was selected to replace our existing vendor, they immediately set up a solid transition plan and handle it all expertly. The transition could not have gone smoother – the changeover was completely seamless with no interruption to our business activities! Now, we are firmly settled into an excellent working relationship…
Last year we realized the tech we had for many years was no longer enough to support the computers and network at all my locations. I was very happy with him but he was one man trying to do it all. When I had multiple locations having tech issues at the same time, he couldn’t be in two places at once. He also was not properly trained in IT. He was someone that worked in my business and knew enough to get us by when there was an issue. After a few Google searches, I found SNECS. I called and scheduled an onsite evaluation. They met with me and checked out all my stores. I was so impressed with the professionalism and considerate attitude of Paul, Nick and Dennis that I decided to take them on. They worked with my tech guy to transition into their maintenance plan…