…Won’t Follow Through, Can’t Fix Things Right, and Nickel-and-Dime You For Everything That They Do?
If so, give us a call and let us show you what fast, friendly and highly responsive team can do for you!
Why Businesses Choose Us?
4 Big Reasons RI, MA and CT Businesses Outsource Their IT Support To Us:
1. On-sites Included in all New Plans
When on-sites cost extra, no one wants to call for help. Issues slowly start to build up, productivity decreases, and eventually the business reaches a complete standstill. Unlike most IT companies that charge extra when a technician goes onsite, we won’t charge you! With our plan, you won’t pay extra when a technician is dispatched to your location.
2. NO “Geek Speak”
We make it a point to be as transparent as possible to make things simple for our clients. From service resolutions to agreements, we put everything out on the table and make it easy to understand.
3. All Inclusive Support
Our service plans include remote and onsite support at no additional charge. This way, you can budget your IT expenses easily without having to worry about being charged for each separate service call.
4. Local Professional Team, Never Outsourced
Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team….in India. We believe in supporting our local economy! That is why we employ and dispatch local technicians. Our team utilizes technology to focus on computer tech support for clients all over Rhode Island, southern Massachusetts, and eastern Connecticut.
Why Home Users Choose Us?
4 Big Reasons Why RI, MA and CT Residential Clients Sign Up for Home Solutions:
1. Our 48 Hour Guarantee
We will have a qualified technician working on your computer and have it back to you within 24-48 hours. If your computer is starting to get outdated, we can suggest some new options so you can get back to enjoying your technology.
2. Cloud Backups, Anti-Virus, and Local Support
Our Home Solutions plan includes cloud backups, anti-virus protection and local support from our technicians! You will never have to worry about computer tech support, we are just a call or click away.
3. Flat Rate Computer Repair Cost
We charge simple pricing on computer repairs to take the confusion and stress out of calling you back with a repair price. With Home Solutions, we make computer repairs easy for you and your budget.
4. Our Fast and Friendly Team of Technicians
Many local computer stores only have 1 or 2 people, which means it may take a week or two before you get your computer back. Our staff of technicians are here full time, ready to help you get your computer issues under control. Many times, we can fix your issues remotely so you don’t even have to disconnect a thing! We strive for great customer service and satisfaction.
Our Mission Statement
Paul & Nick’s Promise To You!
“Our team will proactively eliminate issues that cause PC slowness and downtime”
“We will provide you with a dedicated IT account manager for your business needs”
“We stand by our local support, including our HelpDesk that’s available 24/7”
“Our team won’t confuse you with “Geek Speak” and will help you understand your technology”
“We will use our strategy guidance system to help you meet your business objectives”
FREE IT & Network Evaluation
Are you completely fed up with chronic computer problems and escalating IT costs? Contact us now and schedule your FREE IT & Network Evaluation.
See what other Southern New England business owners are saying about us...
Testimonials from Local Business Owners