Welcome to the Office Solutions Support Center

If you are an existing Office Solutions client, there is three ways to place a support ticket – by phone, web portal, or by email.

If you are not (yet) a SNECS  client, contact us and someone will return your request as soon as possible.

Phone Support

Business 401-522-5200

24-7 Live Receptionist will Pickup, Critical Issues  ( Server Down, Etc.) you will be transferred to a SNECS Tech.

Normal Support Hours – 9-5 pm Mon-Sat.

After Hours – charges may apply

Staff Direct Phone Extensions

Client Portal

Access our client portal to create new service tickets or monitor the status of existing tickets.

E-mail Support

E-mail and it will auto-create a ticket. Please include information below in the email.

Time we can Login (ASAP or After 5pm),

Computer Number (PC-10),

Issue ( Can’t Open Outlook),

Other Details ( Issue started after I download coupon program).