Terms and Conditions

Effective July 1st, 2019

Over the course of time, we periodically update our service offering to better serve our clients. Recently, we have rolled out enhancements such as an increased support staff, updates to our backup software, improved anti-virus security, a better online chat feature, and much more! With this, as well as the general rising costs across all avenues, we have implemented a few changes to our Home Solutions offerings.

 

Standard Plans (Grandfathered – No Longer Available For New Signups):

 

  • New monthly rates are $16.50 for the first PC and $8.25 for each additional PC
  • Yearly rates will now be $165 for the first PC and $82.50 for each additional PC
  • Anti-Virus Protection and FileToBackup (up to 512GB cloud storage) is included with this plan
  • Remote support is billable at $137.50 per hour block.
  • In-House Service is billable at $137.50 per service request.
  • Pickup/Drop-Off service is $137.50 per round trip.
  • Onsite support is billable at $137.50 per hour block.

 

Premium Plans (Grandfathered – No Longer Available For New Signups):

 

  • New monthly rates are $27.50 for the first PC and $13.75 for each additional PC
  • Yearly rates will now be $275 for the first PC and $137.50 for each additional PC
  • Anti-Virus Protection and FileToBackup (up to 1TB cloud storage) is included with this plan
  • Remote support is included with this plan
  • In-House Service is billable at $137.50 per service request.
  • Pickup/Drop-Off service is $137.50 per round trip.
  • Onsite support is billable at $137.50 per hour block.

 

Platinum Plans (Grandfathered – No Longer Available For New Signups):

 

  • New monthly rates are $49.50 per PC
  • Yearly rates will now be $495 per PC 
  • Anti-Virus Protection and FileToBackup (up to 2TB cloud storage) is included with this plan
  • Remote support is included with this plan
  • In-House Service is included with this plan
  • Pickup/Drop-Off service is $137.50 per round trip.
  • Onsite support is billable at $137.50 per hour block. 

If you would like to continue with your current Home Solutions subscription, you do not need to perform any actions. Your account will automatically be updated as of the start of the new billing cycle.

 

If you do not wish to stay on your current plan, you may terminate your services.  

For assistance in changing your service plan, please contact us as soon as possible.