Direnzo Towing & Recovery is more than just a towing company; they’re also your solution for all equipment moves, accident recoveries, and road service! When current owner John Direnzo Jr. founded the company in 1999, it was just himself and a couple of trucks. Today, Direnzo is one of the largest towing and recovery companies in central New England. John’s original fleet of a few trucks has grown into a fleet of 30 that can meet all your towing needs.
At Direnzo Towing & Recovery, they offer more than just towing. In fact, the company’s services can be broken down into four categories: light towing, heavy towing and recovery operations, transportation services, and heavy-duty truck repairs.
What makes Direnzo Towing & Recovery different from other companies? They’re mindful and respectful of their customers. Most of the time, they’re a third-party company, so they work hard to ensure that their customers never look bad. For example, there was a tractor trailer that failed inspection and was put out of service. When Direnzo Towing & Recovery went to tow the truck, they realized that the truck’s delivery was going to the local BJ’s Distribution Center. Typically, they leave the trailer behind, but because the load was local, they sprang into action! They towed the tractor back to the shop for repairs, and then sent one of their own trucks to deliver the shipment on time.
They work with the Worcester County Sheriff’s Department, Worcester, Millbury-Sutton, and Northbridge Police, the Greater Blackstone Valley Local Police, and the Massachusetts State Police. Because they work so closely with the surrounding police, Direnzo Towing & Recovery prides themselves on their diligence when it comes to maintaining these strict standards and performing full screenings and background checks of their employees.
John Direnzo Jr. is also very generous and charitable with his company, trucks, and time. They regularly participate in events like Touch-A-Truck and various parades, where his trucks proudly display the American flag.
How does the team at Direnzo Towing & Recovery feel about working with us? HR Administrator Jim Cahill says they love everything. He praises us, saying “Your customer service is outstanding. I constantly hear our employees saying how nice everybody is, how polite and responsive they are, and how understanding the technicians are.” Jim has dealt with a lot of IT companies and he knows that our “response time is unrivaled.” While Jim had plenty of nice things to say, he concluded stating that, “whatever you have going on operationally, it’s working.”
The best way to reach Direnzo Towing & Recovery is to call them at 508-865-1802. A dispatcher will help direct your call to the right person. Remember, if you need a tow, call Direnzo!